Special reverse logistics management functionality for 3PLs
Ysell.pro software allows 3PLs to manage different return scenarios, adapting to client requirements.
The customer can leave notes for each product on what needs to be done when the return is received (check serviceability, repack, recycle, etc.) The instructions will be displayed on the return order when 3PL takes it over.
3PL may enter information about arrangements with the customer or other important notes (separately for returns and removals). This information will be displayed on each return or removal order.
All processing of returns takes place on the order page.
3PL checks the goods received and notes their condition (new, used, defective, etc.). For used goods, the system automatically creates an ID which will be linked to the main goods (new). The 3PL can also immediately indicate the quantity of goods to be disposed of.
Accepted goods are added to the stock.
As soon as the 3PL processes a return, information about this will be displayed in the client’s account. It will include details of the number of items accepted, their status, and the services provided.
View instructions
Explore our guide or watch our YouTube channel for more details.
